Shelley Pauls

Shelley co-owns and operates Okapro alongside Theo. She is often the first voice you hear when you call and the first face you see when you walk in. Customers describe her as one of the kindest people they have dealt with in any business, not just automotive.

She handles the day-to-day operations that keep the shop running smoothly — scheduling, customer communication, parts coordination, and making sure every customer feels heard and respected. The shop's reputation for treating people well starts with Shelley. She believes that automotive repair does not have to be a stressful experience, and she works to make sure it is not.

Theo and Shelley have built Okapro together since the beginning. The combination of Theo's technical honesty and Shelley's genuine care for people is what keeps families coming back generation after generation.